Recover Lost Revenue Automatically
Recover revenue from contacts who showed purchase intent but did not complete their transaction. Automated messages triggered by individual customer behavior sent at the moment conversion is most likely.
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Revenue does not disappear. It waits for the right prompt.
Contacts who sign up receive discount codes but may not use them immediately. Contacts add products to cart and return to the decision later. Contacts complete sign-up but see no further communication. In these moments, timing determines conversion. With 2way, that moment actively drives sales results.
Communication triggered by actual customer behavior
SMS automations in 2way activate based on what the customer did or did not do after sign-up. System tracks whether the discount code was used, whether the code was entered in cart, and whether the purchase was completed. Based on this data, a message is sent that matches the current stage of the purchase decision.
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Recover revenue from unused discount codes
If a contact received a code but did not use it, automatic reminders send after 7 days and 21 days. Each reminder targets contacts who showed interest through sign-up but have not yet converted. Recover revenue that would otherwise be lost to inaction or distraction.
Recover revenue from abandoned carts
If a code was entered in cart but the purchase was not completed, an automatic message sends after 4 to 24 hours. Each scenario activates when the purchase decision is still possible. Target contacts at the exact moment they are most likely to complete the transaction.
Response to behavior, not mass reminders
Communication operates as a response to real customer behavior, not as a one-time or mass send. Close purchase decisions that were delayed. Increase conversion from the contact base you already have. Target only contacts who demonstrated genuine purchase intent through their actions.
Explore all the capabilities
See what else the 2way platform delivers for enterprise marketing teams.
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Customer testimonials
"I highly recommend 2way SMS service and SMS newsletter application for its versatility and effectiveness in running marketing campaigns. With this application, you will be able to easily manage your customer communication by sending personalized SMS messages and effectively run SMS newsletter campaigns."
Nikodem Grzeszczuk
Head of Digital Marketing, Rockwool
"We’ve been using 2way SMS for our business, and it has been a game-changer. The ability to directly text our customers has opened up a whole new avenue for communication and marketing. With 2way SMS, we can engage with our customers by answering their questions, sending promotions, or collecting feedback. Our customers appreciate the personalized updates, appointment reminders, and special offers delivered straight to their phones. Damian has been essential to the success of our marketing efforts and the implementation of this new service."
Chase Roedel
Head of Marketing, Permaseal
Response to behavior, not mass reminders
Communication operates as a response to real customer behavior, not as a one-time or mass send. Close purchase decisions that were delayed. Increase conversion from the contact base you already have. Target only contacts who demonstrated genuine purchase intent through their actions.